Shipping Policy
Thank you for shopping with Pawmory!
This shipping policy page provides you important information about our shipping process for your orders.
1. Order Processing Time:
- All orders are made-to-order. Our designers will use your pet photos to design the art piece first before production starts. This normally takes 5-7 business days depends on the complexity and product type.
- Production normally takes 3-5 business days.
2. Delivery time:
The estimated delivery time for your order varies based on the chosen shipping method and your location. We collaborate with trusted shipping partners to ensure prompt delivery, though unforeseen factors like weather or logistical issues may occasionally cause minor delays. Rest assured, we’ll keep you updated with any changes to your delivery schedule.
3. Order Issues
If you have any issues with your orders or delivery, such as changing an order, changing shipping address, please contact our customer support team immediately at support@pawmory.com or message us directly on our homepage.
4. Shipping Cost
At this time, we are pleased to offer complimentary shipping on all of our products as a special benefit to our customers. Please note that this policy is subject to change, and we encourage you to take advantage of this offer while it lasts.
By Placing an order with us, we agree to the terms and policies listed in this page. We value your satisfaction and we are strive to improve our shipping process to improve your shopping experience. If you have any further questions or concersn, please do not hesitate to contact our customer support team at support@pawmory.com.
Thank you again for choosing Pawmory!